Privacy Policy - Allergano

Last Updated: 10 Feb 2025

Allergano (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile applications (the “Service”).

By accessing or using the Service, you consent to our collection, use, disclosure, and storage of information as set forth in this Privacy Policy. If you do not agree with this policy, please do not use our Service.

1. Who We Are

• Service Name: Allergano
• Legal Entity: Individual Entrepreneur Ali Panesh (Georgia)
• Contact Email: sup.allergano@gmail.com

2. Information We Collect

We collect various types of personal and non-personal information for the purposes described in this Privacy Policy:

1. Account Information:
   • Email Address: Required for account creation and login.
   • Username and User Icon (Optional): You may choose any username and upload an icon.
2. Allergen Preferences:
   • You can specify allergens or dietary preferences (e.g., vegan, dairy-free). Although some jurisdictions may consider this health-related data, we treat it as user-submitted preference information and do not provide medical or nutritional advice.
3. Automatically Collected Data:
   • Device Identifiers & Operating System: Collected automatically when using our iOS or Android apps.
   • Usage Logs: This may include timestamps, app features used, and other diagnostic information.
   • IP Addresses & Location Data: Collected when you interact with our Service.
   • Cookies & Similar Technologies: We use cookies on our website and store local data in our mobile apps to remember your preferences, keep you logged in, and facilitate other service features.
4. Third-Party Login Information (Google, etc.):
   • If you choose to sign in via Google or other social providers in the future, we may receive basic profile information from these services (e.g., email). However, we do not store real names unless you choose to provide them.
5. Firebase (Crashlytics & Analytics):
   • We use Firebase to collect crash reports and limited usage analytics, which may include unique device identifiers and logs related to how the app is used.

3. How We Use Your Information

1. Providing and Maintaining the Service:
   • To create and manage user accounts, authenticate logins, filter restaurants based on your allergen preferences, and allow basic personalization (e.g., user icon).
2. Improving and Customizing the Service:
   • To analyze usage trends and gather feedback that helps us enhance and troubleshoot the Service (e.g., crash reports, feature usage).
3. Communication:
   • To send transactional emails such as password resets, account notices, or security alerts.
4. Marketing or Promotional Activities (Future Possibility):
   • We may, in the future, introduce marketing or promotional campaigns related to certain restaurants or new Service features. We will update this Privacy Policy accordingly if our practices change.
5. Legal Compliance and Protection:
   • To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests (e.g., court orders or law enforcement inquiries).

4. Legal Basis for Processing (For Users in the EU)

1. Consent: You consent to the processing of your personal data by creating an account, providing your allergen preferences, and continuing to use our Service.
2. Performance of a Contract: Processing is necessary for us to provide the Service you have requested.
3. Legitimate Interests: We may process certain data (e.g., usage analytics, crash reports) to improve our Service, provided such interests are not overridden by your data protection rights.

5. Data Sharing and Disclosure

1. Service Providers:
   • Hosting and Storage: We use Hetzner (servers) and Amazon S3 (storage) to host and store data.
   • Analytics and Crash Reporting: We use Firebase Crashlytics and Analytics to help us diagnose issues and understand user interactions.

   These service providers have limited access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

2. Legal Obligations:
   • We may disclose your information to comply with legal obligations, respond to lawful requests (e.g., subpoenas or court orders), or protect our rights or the safety of our users.
3. Business Transfers:
   • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party as part of the transaction.

6. International Data Transfers

Your personal data may be processed in countries other than your country of residence, and those countries may have data protection laws that differ from the laws of your jurisdiction. If you are located in the European Economic Area (EEA), your data may be transferred outside the EEA. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention and Deletion

1. Retention Period:
   • We retain your personal data for as long as your account is active or as needed to provide you with the Service.
2. Account Deletion:
   • You can request deletion of your account by contacting us at sup.allergano@gmail.com or through any available account deletion option within the app. Once we receive and confirm your request, we will delete or anonymize your personal data unless we are required by law to retain it.
3. Inactive Accounts:
   • We do not currently have an automatic deletion policy for inactive accounts, but we reserve the right to remove or block any account at our discretion.

8. Your Rights

Depending on the laws of your jurisdiction (e.g., GDPR for EU residents), you may have the following rights:

1. Access and Portability: Request a copy of the personal data we hold about you.
2. Rectification: Request correction of any inaccurate or incomplete personal data.
3. Erasure (“Right to be Forgotten”): Request deletion of your personal data.
4. Restriction of Processing: Request that we restrict processing of your personal data under certain circumstances.
5. Objection to Processing: Object to our processing of your personal data if our legal basis is legitimate interests.
6. Withdrawal of Consent: If we rely on consent, you can withdraw your consent at any time by deleting your account or ceasing use of the Service.

To exercise these rights, please contact us at sup.allergano@gmail.com.

9. Security Measures

• Encryption in Transit: We use HTTPS to encrypt data transmitted between your device and our servers.
• Restricted Access: Only authorized personnel and service providers can access your data for legitimate business purposes.

Despite these measures, no system is 100% secure. We cannot guarantee the absolute security of your personal data. In the event of a data breach, we will endeavor to notify affected users in compliance with applicable laws.

10. Children’s Privacy

We do not knowingly collect or solicit personal data from anyone under the age of 13 (or the equivalent minimum age in other jurisdictions) without parental consent. We do not specifically ask for age information, and our Service is not directed at children. If you believe that a child under this age has provided us with personal data, please contact us at sup.allergano@gmail.com, and we will delete such information promptly.

11. Cookies and Similar Technologies

• Keep you logged in
• Store your preferences (e.g., language, allergens)
• Analyze usage patterns (e.g., Firebase Analytics)

You can disable cookies in your browser settings, but some features of the Service may not function properly if you do so.

12. Third-Party Links and Services

Our Service may contain links to external websites (e.g., restaurant sites) or integrate with third-party providers (e.g., Google Sign-In). We are not responsible for the privacy practices of any third parties, and we encourage you to review their privacy policies before providing them with your personal data.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the “Last Updated” date at the top. By continuing to use the Service after changes become effective, you acknowledge and agree to the revised policy. If you do not agree to the new policy, please stop using the Service.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can reach us at:

Allergano
Email: sup.allergano@gmail.com

By using Allergano, you agree to the terms of this Privacy Policy.